In our documentation, you will find assistance for common questions, so that you can find a solution quickly and easily.
You can reach our support during our opening hours by email and phone. Outside our opening hours, an on-call service is available at CHF 250 per hour under the same telephone number.
In our documentation you will find instructions and help for common problems. Our opening hours are the following:
Monday – Thursday
8:00 – 12:00 | 13:30 – 17:00 Swiss time
Friday
8:00 – 12:00 | 13:30 – 16:00 Swiss time
In some cases, our support needs to access your local computer with Teamviewer in order to resolve a problem. When prompted, download and open Teamviewer using the button below.