awesome.cloud collects as little information about you as possible. However, in order to provide our services, to guarantee the security of your data or to obtain your opinion about certain pages, we may need certain personal information.
awesome.cloud treats your personal data with care and ensures that your privacy is protected.
We collect personal information that you provide to us when you use or register for one of our services and when you contact us directly through any communication channel (for example, via support tickets, chat, or phone calls; we also collect information when you contact us, such as via support requests, comments, or information about your requests and our response). This collection is necessary for us to provide our services to you. We also use cookies and similar technologies on our websites and in our mobile apps to collect information about interactions and your use of our Services. The following are the types of personal information we collect from you:
Your personal data is not necessarily collected with a specific use framework in mind. Personal data may be used, depending on the type, to:
We protect and process your personal information as if it were our own and never share your personal information with third parties without good reason. Third parties are not authorized to use your information for any purpose other than that described in our privacy policy anyway
You have control over your personal data and can update it at any time in the customer portal or request its complete deletion.
Access your awesome.cloud account or contact us to view your account information (e.g., your name, phone number, and billing address)
You can also unsubscribe from our marketing communications by following the instructions we include at the bottom of each email sent. This is not possible for messages concerning technical interventions or further developments of your products.
You may request closure of your account if all products and services have been deleted from your account prior to closure by you. If the account still contains active products or services, it cannot be closed.
Deletion of data is only possible if your data is no longer required for the services you have purchased or is not necessary for our legitimate products for business reasons or due to legal or contractual requirements related to record keeping.
When closing your account, you can request the deletion of your personal data. Please note that it may take up to 30 days to delete all data related to your account. Unless you request otherwise, awesome.cloud will automatically delete all of your data six months after your account is terminated. After deletion, you will not be able to access your account or your payment history.
You may request an electronic copy of your personal data from us, which you may share with other providers. You will receive a response from us within 30 days with a link to download your data.
Below are a few examples of measures we implement to help you protect your identity and personal information:
awesome.cloud relies on your cooperation to guarantee the security of your personal data. To protect your personal data, you should implement the following recommendations:
This privacy policy was amended on August 12, 2021.